Working With Us | Kevin Johannen | David Mallon

Getting started is easy. Here’s how it works:

You tell us your website needs and goals. We listen, ask questions, and formulate a plan.

We work with you to get your website looking and functioning the way you want it.

Our relationship continues after the project is complete and launched. We provide user training, written instructions, and gladly answer your questions.

We listen to you

Communication with our customers is very important to us. At iKnow, we are always willing to listen to your questions and offer practical suggestions. We are committed to going the extra mile to make sure you are satisfied with your website and our service.

We bring a team approach to your web presence

Kevin and Dave are both involved in the development of your Web site, so there are several eyes on your site each step of the way. We set high standards for ourselves, and for your site’s appearance and functionality. We’re not done until it’s right.

Kevin Johannen

I have been an interactive media developer for 30+ years, embracing new technologies as they come along. I am also a firm believer in time-tested approaches to presenting information:

Know your audience
Guide the user
Keep it simple
Make it memorable

No two website projects are the same. I enjoy taking the time to learn about our customers’ businesses and organizations, then doing my best to help them to succeed online.

David Mallon

I develop custom code and WordPress plugins that meet the needs of our clients.

I have had a passion for Web design and coding since the days of dial-up and Mosaic. While much has changed over the years (broadband, mobile, social media…) the basics remain the same. Keep things simple. Ask the right questions. Have another coffee.

I enjoy bringing this experience and perspective to meeting the unique needs of our clients and the challenges of every project.